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Information about Division of Quality Assurance (DQA)

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BQA Transfer and Name Change

PDF Version of BQA 06-023 (PDF 62 KB) 

Date:  October 5, 2006 -- DDES-BQA Memo 06-023

To:     Adult Day Care Centers ADC 07
           Adult Family Homes AFH 08
           Ambulatory Surgery Centers ASC 04
           Certified Mental Health and AODA CMHA 02
           Community Based Residential Facilities CBRF 10
           End Stage Renal Dialysis Units ESRD 03
           Facilities for the Developmentally Disabled (FDD) FDD 05
           Home Health Agencies HHA 03
           Hospices HSPC 06
           Hospitals HOSP 08
           Nurse Aide Training Programs NATP 02
           Nursing Homes NH 13
           Outpatient Rehabilitation Facilities OPT/SP 02
           Residential Care Apartment Complexes RCAC 07
           Rural Health Clinics RHC 02

From: Secretary Helene Nelson
            Sinikka Santala, DDES Administrator
            Otis Woods, Bureau Director


BQA Transfer and Name Change

Effective October 15, the Bureau of Quality Assurance will transfer from the Division of Disability and Elder Services (DDES) to the Office of the Secretary of the Department of Health and Family Services (DHFS). The Bureau of Quality Assurance will be renamed the Office of Quality Assurance and will report directly to the DHFS Secretary’s Office.

During the past year, BQA has become a strong organization with a stable and competent management team. It is now well positioned to become an office with direct reporting structure to the Secretary’s Office.

This realignment further implements the original DDES reorganization plan approved by the Department of Administration in March 2003, which indicates that future reengineering and changes to bureau structure may be necessary. This realignment further implements DDES restructuring by removing the perceived conflict of interest within DDES inherent in the current organizational structure that contains the five regulated entities along with the regulating agency.

For providers and stakeholders, the transfer of BQA to the secretary’s office will be transparent. The Office of Quality Assurance will continue to be comprised of four sections with staff in regional and central offices. The only significant change is that the OQA will have office status and will report directly to DHFS Deputy Secretary.

DDES and OQA will continue to share many strategic goals for quality improvement, regulatory flexibility and person centered services as we continue to reform the long-term care system and improve service in the mental health and substance abuse area. Expect these two organizations to continue to collaborate towards these shared goals to ensure quality of life and quality of care for Wisconsin vulnerable citizens.

Contact information for OQA Management staff is as follows:

Otis Woods, Director
(608) 267-7185
woodsol@dhfs.state.wi.us 

Jane Walters, Deputy Director
(608) 266-7952
walteja@dhfs.state.wi.us 

Kevin Coughlin, Assisted Living Section Chief
(920) 448-5255
coughkj@dhfs.state.wi.us 

Jan Eakins, Provider Regulation and Quality Improvement Section Chief
608-266-2055
eakinjl@dhfs.state.wi.us 

Cremear Mims, Health Services Section Chief
(608) 243-2028
mimsch@dhfs.state.wi.us 

Paul Peshek, Resident Care Review Section Chief
(608) 267-0351
pesheph@dhfs.state.wi.us

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