DHS

 

Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages

DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

WI Medicaid Provider Information

Hospices - Contacts

Introduction | Rules_&_Regulations | Forms | Providers | Contacts | Publications | Related Sites


Complaints:

For complaints concerning the quality of care provided by home health agencies or hospices, call the Home Health Hotline: 1-800-642-6552.

Information about the Home Health (Hospice) Care Hotline (includes a link to a PDF version for printing and copying)

General Information: 

Hospice Unit Chiefs:  Jan Heimbruch, (608) 243-2086, Mark Andrews, (608) 243-2076

Licensing and federal certification for Wisconsin hospices, Paul Yochum, (608) 266-7297 

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health  Services within 72 hours (check specific rule requirements).

You may use the Fire Report Form (PDF, 23 KB) and fax it to the appropriate Regional Office or to (608) 267-7119 or call David Soens at (608) 261-5993. See also BQA memo 00-017. You may also E-mail the Division of Quality Assurance.

You may also E-mail the Division of Quality Assurance.

Director, Bureau of Health Services:
Cremear Mims, (414) 227-4556

Administrator, Division of Quality Assurance:
Otis Woods, (608) 267-7185

Secretary, Dept. Health & Family Services - Madison:
Kevin Hayden

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Last Updated: June 30, 2008