2007 Wisconsin Medicaid and BadgerCare HMO Report Card
The Wisconsin Medicaid and BadgerCare HMO Report Card
can help you choose or change your HMO. It compares one HMO to
another in five areas of health care and four areas of enrollee
satisfaction.
They are:
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Health Care
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HealthChecks for children
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Shots (vaccinations) for children
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Blood lead screening for children
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Pap tests for women
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Mental health and drug abuse evaluations
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Satisfaction With
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HMO customer service
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Getting needed care
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The HMO
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HMO health care
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The health care ratings are based on information about services
HMOs provided to Medicaid and BadgerCare enrollees.
The satisfaction ratings are based on a survey of HMO enrollees
on these topics:
HMO customer service shows how well their HMO
handled questions or problems.
Getting needed care shows how they rated how easy
it is to get an appointment.
The HMO shows how enrollees rated their HMO
overall.
HMO health care shows how they felt about the
quality of care they received.
Each HMO is rated on a scale of one to three stars.
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One star means the HMO scored below the average
score of the other HMOs. |
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Two stars mean the score was average. |
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Three stars mean the HMO scored above
average. |
A below-average score does not mean that the HMO provides
poor care or bad service. It means that the HMO scored below average
compared to other HMOs. An HMO is above or below the average only
when the difference is large enough to show a true difference in
performance.
The high and low scores on each item are shown at the bottom of
the table. This shows that the difference between the scores for
above average, average and below average can be quite small, quite
large in others.
For more information about HMOs, call the HMO Enrollment
Specialist at 1-800-291-2002.
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Wisconsin Medicaid Recipient Section
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