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Wisconsin Medicaid Professional Relations Representatives

Wisconsin Medicaid's Professional Relations Department is available to assist providers in resolving complex billing problems and to assist in provider training activities. Below is a list of staff and the regions of the state which they serve. Your Professional Relations representatives must be contacted through their answering service.

Wisconsin Medicaid Contacts

When you call...

Please have the following information ready when you call:

  • Your name or alternate contact.

  • Your county and city.

  • Facility name or provider you represent.

  • Your telephone number, including area code.

  • A concise statement outlining your concern.

  • Days and times when available.

If you have questions about a specific claim, please include the following information:

  • The recipient's name.

  • The recipient's Medicaid ID number.

  • Claim number.

  • Date of service.

Map of coverage area (color coded by county, Rev. 8/03)
Map of coverage area (by county, Rev. 8/03) — PDF

Dave Miess, Professional Relations Manager
(608) 221-4746

6406 Bridge Road
Madison, WI  53784-0001
Jude Benish — South Central Wisconsin
(608) 836-9428
Columbia
Dane
Dodge		 Green Lake
Jefferson
Marquette
Karen Gordon — Northeast Wisconsin
(920) 465-9425
Brown
Calumet
Door
Florence		 Kewaunee
Manitowoc
Marinette
Oconto		 Outagamie
Sheboygan
Winnebago
Cindy Drury — Southwest Wisconsin
(608) 929-4030
Adams
Crawford
Grant
Green
Iowa		 Juneau
LaCrosse
LaFayette
Monroe		 Richland
Rock
Sauk
Vernon
Maria Schwartz or Teresa Miller — Milwaukee County
(262) 695-1915		 Milwaukee
Denise Kruswicki — Northwest Wisconsin
(715) 694-2114
Barron
Bayfield
Buffalo
Burnett
Chippewa
Clark		 Douglas
Dunn
Eau Claire
Jackson
Pepin
Pierce		 Polk
Rusk
St. Croix
Sawyer
Trempealeau
Washburn
Joan Buntin — North Central Wisconsin
(715) 675-3190
Ashland
Forest
Iron
Langlade
Lincoln
Marathon		 Menominee
Oneida
Portage
Price
Shawano		 Taylor
Vilas
Waupaca
Waushara
Wood
Vicky Murphy — Southeast Wisconsin
(608) 756-1422
Fond du Lac
Kenosha
Ozaukee		 Racine
Walworth
Washington		 Waukesha
Teresa Miller — Milwaukee Family Project
(262) 895-4518		  

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Wisconsin Department of Health and Family Services
Protecting and promoting the health and safety of the people of Wisconsin