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Wisconsin Department of Health Services

 

 

Human Services Reporting System (HSRS)

HSRS Overview

  • The Human Services Reporting System (HSRS) was implemented in 1987 with various modules and enhancements made in the years since then.
  • HSRS collects data on eight major client populations: developmental disabilities, mental health, alcohol and other drug abuse (AODA), physical and sensory disabilities, elderly, juvenile delinquents and status offenders, child abuse and neglect, and family services.
  • HSRS collects a small number of basic data elements (name, birthdate, sex, ethnicity, client characteristics, target group, and service cluster) describing clients and the social and mental health services they receive through county human service agencies. In addition, HSRS has several modules which contain greater detail than the basic system and focus on specific program areas: long term support programs, family support program, birth to three program, alcohol and other drug abuse, and mental health.
  • Data on expenditures for individual clients is included in some modules such as long term support and family support. For the rest of the programs, expenditure data is collected in summary form whereby the counties report total amounts spent for each target group and service cluster.
  • Required data elements have been kept to a minimum to control reporting burden for county agencies. However, many county agencies have requested that optional data elements also be included in the system to allow them to meet some of their own data needs. A standard set of optional elements is incorporated for this purpose.
  • Data from HSRS are provided in monthly, quarterly and annual reports. Some are produced regularly and others on a one-time basis, as resources permit.
  • There are approximately sixty monthly reports which counties can receive if they wish. These reports include directories of clients open for service, caseloads for each worker or provider, tickler reports for actions due, and various types of summary data. Quarterly and annual reports are also available. One-time requests for unique reports can be made and are provided as resources permit.
  • State staff throughout the Department of Health and Family Services use HSRS data regularly for program monitoring, planning, budgeting and analysis.
  • HSRS data is used to meet numerous federal and state reporting requirements and to obtain over $300 million in federal funds annually. Examples include federal reports on CIP and other waivers, state reporting on COP, federal block grant and state plan reports on AODA, mental health, developmental disabilities, and social services.
  • HSRS continues to be used for long term support reporting. This enables federal and state reporting for long term support programs and collects data for program evaluation.
  • Improved procedures and technology are being applied to assist counties who have their own automated systems to more easily transmit data to HSRS. The system used previously did not handle large volumes of data effectively and involved significant manual intervention. An improved method is now available which allows counties to use the internet to upload files to HSRS and then to download results back to counties the following day.
  • HSRS uses a unique client identifier across its various modules to enable tracking clients across multiple service areas and to meet needs for unduplicated client counts in various statistical reports. Methods to identify and remove extra IDs (caused by different spellings of the same name) are used.
  • HSRS has incorporated features to assist county staff and facilitate the reporting process such as client inquiry screens, next screen function which carries data between screens, full client print which produces a quick compact printout for the case file, and online viewing of reports which also come in hard copy.
  • HSRS consolidates data on a number of human service programs within a single system and thus is especially useful for presenting an overview. A report is prepared for the Wisconsin State Legislature and others, which summarizes clients and expenditures for human service programs in Wisconsin. In addition, portions of the HSRS data files are matched with Medicaid data (using the MEDS data warehouse) to get a more complete picture of the services clients receive and total costs.

Last Revised: October 24, 2008