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Wisconsin Department of Health Services

 

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Introduction to ForwardHealth

In 2008, the Department of Health and Family Services (DHFS) will implement a new health care program fiscal agent contract. Among many other changes, the new contract will support multiple state-sponsored health care programs and replace Wisconsin’s existing Medicaid Management Information System (MMIS) with ForwardHealth interChange. Through a secure Web portal, this new system will allow providers and trading partners greater access to program information and to conduct business online. Refer to the March 2008 ForwardHealth Update (2008-24), titled "Introducing ForwardHealth interChange, a New Web-Based Information System for State Health Care Programs," for an overview of the implementation and a more detailed outline of the many business process enhancements and added benefits the new contract will provide.

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  • Important Reminder for Trading Partners and Providers:
    Prior to the implementation of ForwardHealth interChange, all Trading Partners1 must successfully complete authorization testing for all electronic transactions that they submit on behalf of themselves or the providers they serve.

    If you are a trading partner and you have not completed your authorization testing you are strongly encouraged to complete this testing as soon as possible. It is critical that this testing be completed in order to ensure that there will be no delays to business processes or payments with the implementation of the new system.

    If you are a provider that uses a trading partner to do your billing, or if you act as your own trading partner, you are strongly encouraged to contact your trading partner, or internal billing department, to ensure they have completed their authorization testing.

    Trading partners who have not successfully completed authorization testing before the implemenation of ForwardHealth interChange will not be able to submit transactions to the new ForwardHealth interChange system upon implementation.

    1A trading partner is defined as a covered entity that exchanges electronic health care transactions as mandated by the Health Insurance Portability and Accountability Act of 1996. Therefore, the following covered entities are considered trading partners:

    • Billing providers who exchange electronic transactions directly with the DHS.
    • Billing services and clearinghouses that exchange electronic transactions directly with the DHS on behalf of a billing provider.