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DDES INFO MEMO 2005-09

September 1, 2005

To: 
Area Administrators / Human Services Area Coordinators
Aging and Disability Resource Centers
Board on Aging and LTC
Bureau Directors
Coalition of Wisconsin Aging Groups
County Departments of Community Programs Directors
County Departments of Developmental Disabilities Services Directors
County Departments of Human Services Directors
County Departments of Social Services Directors
Developmental Disability Coordinators
Wisconsin Council on Developmental Disabilities
Mental Health Coordinators
Mental Health Council
Long Term Care Coordinators
State Council on Alcohol and Other Drug Abuse
Section Chiefs / Licensing Chiefs
Tribal Chairpersons / Human Services Facilitators
WI Coalition for Advocacy

From: Sinikka Santala
Administrator

Re: Website Available on Assisted Living Provider Profiles

In our efforts to make information more readily accessible to all of our stakeholders, including consumers of long-term care services, we are pleased to announce that assisted living provider profiles will be available on the Department of Health and Family Service's internet website by the beginning of September 2005. Provider profile information for the following facility types will be available: Community Based Residential Facilities (CBRFs), Adult Family Homes (AFHs), Residential Care Apartment Complexes (RCACs) and Adult Day Care Centers (ADCs).

The assisted living facility profiles are designed to provide an overview of the results of BQA inspections. When comparing facilities for quality of care and safety, consumers should keep in mind that the profiles do not contain information on facility size or the complexity of health care needs of its residents/tenants. A profile should be considered a "snapshot" of the facility, not the complete picture. Information gathered from an inspection measures whether the facility meets the minimum standard for a particular set of requirements at the time of that inspection.

The assisted living provider profile contains a three-year history of surveys, complaint investigations, and enforcement actions. In addition, a Glossary of Terms provides consumer-friendly information about the data and terminology found on the profile. Profiles can be accessed via: http://dhfs.wisconsin.gov/bgaconsumer/ResidOpts/seek.htm.

If there are questions or concerns about the accuracy of information found on a facility profile, please contact the appropriate Bureau of Quality Assurance Regional Office via the following website:
http://dhfs.wisconsin.gov/bgaconsumer/AssistedLiving/ALreglmap.htm.

REGIONAL OFFICE CONTACTS:
Helen Jacobs
Northeastern Regional Office
Assisted Living Section, Bureau of Quality Assurance
200 North Jefferson Street Suite 211
Green Bay, WI 54301

Carol Swangstu
Southern Regional Office
Assisted Living Section, Bureau of Quality Assurance
2917 International Lane
Madison, WI 53704

Audrey Ryan
Northern Regional Office
Assisted Living Section, Bureau of Quality Assurance
1853 North Stevens, Suite B
Rhinelander, WI 54501

Julia Langworthy
Western Regional Office
Assisted Living Section, Bureau of Quality Assurance
610 Gibson Street, Suite 1
Eau Claire, WI 54701-3687

Diane Caruso or Kathryn Jerabek
Southeastern Regional Office
Assisted Living Section, Bureau of Quality Assurance
819 North 6th Street, Room 210
Milwaukee, WI 53203

CENTRAL OFFICE CONTACT:
Kevin Coughlin, Assisted Living Section Chief
Bureau of Quality Assurance
2917 International Lane
Madison, WI 53704

MEMO WEB SITE: 
http://dhfs.wisconsin.gov/partners/local.htm

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