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DDES INFO MEMO 2005-01

January 24, 2005

STATE OF WISCONSIN
Department of Health and Family Services
Division of Disability and Elder Services

To:
AODA Coordinators
Area Administrators/ Human Services Area Coordinators
Bureau Directors
Community Client Rights Specialists
Community Service Providers
County Departments of Community Programs Directors
County Departments of Developmental Disabilities Services Directors
County Departments of Human Services Directors
County Departments of Social Services Directors
Day Treatment Providers
Inpatient Mental Health Treatment Providers
DD Coordinators
Mental Health Coordinators
MH/ODA Outpatient Clinics
Section Chiefs/Licensing Chiefs
Tribal Chairpersons/Human Services Facilitators

From:
Sinikka Santala, Administrator

Re: 
Client Rights Training

The DDES Client Rights Office is offering three training sessions this spring. This training is designed primarily for Client Rights Specialists and other program managers who have involvement with client rights or the grievance process:

Attending this training satisfies the requirements of HFS 94.40(2)(d) that Client Rights Specialists be trained in HFS 94 procedures, techniques for resolution of concerns and grievances and the applicable sections of ch. 51, Stats., and ch. 92, Wis. Admin. Code. Anyone working with the HFS 94 grievance process is also encouraged to attend. Please pass this on to anyone who may be interested in this training, especially Client Rights Specialists.

CENTRAL OFFICE CONTACT:
Jim Yeadon
608-256-2174
yeadojd@dhfs.state.wi.us

MEMO WEB SITE: 
http://dhfs.wisconsin.gov/partners/local.htm

Attachments: 
Training announcement (below) OR

Word document versions:
Registration form
Agenda

___________________________________________________________

The Department of Health and Family Services, Client Rights Office, announces the following three training sessions for Client Rights Specialists and other program managers who have involvement with client rights or the grievance process:

Registration fee:
$45.00 each session – includes all materials, breaks and lunch.
No refunds on registration fees, but substitutions are allowed.

Registration: 
Mail the registration form, below, along with your check or money order made out to DDES (Division of Disability & Elder Services).

Send to: 
Jim Yeadon, DDES, P.O. Box 7851, Madison, WI 53707-7851

Confirmations: 
Will be sent via e-mail or phone. No confirmations will be mailed.

Registration Questions: 
Jim Yeadon (608)-266-5525 or yeadojd@dhfs.state.wi.us

---------------------------------------------------------------------------------------------------------

Registration form for Client Rights Training

I would like to attend the following session:

____ No. 1      Pewaukee             February 24, 2005

____ No. 2      Wausau                 March 9, 2005

____ No. 3      Madison                March 24, 2005

I need the following special accommodations:_________________________________

Client Rights web site: 
http://dhfs.wisconsin.gov/clientrights/index.htm

_____________________________________________________________

Sponsored by the Department of Health and Family Services

Presented by staff of the DHFS Client Rights Office.

About the speakers:

Vaughn Brandt is the State Grievance Examiner in the Client Rights Office.
Vaughn has worked in the Client Rights Office since 1998.

Gerard Gierl, J.D., is a Client Rights Specialist in the Client Rights Office.
Gerard has worked in the Client Rights Office since 1983.

James Yeadon, J.D., is the Supervisor of the Client Rights Office, DHFS.
Jim has worked in the Client Rights Office since 1978.

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