DDES INFO MEMO 2004-05
July 14, 2004
STATE OF WISCONSIN
Department of Health and Family Services
Division of Disability and Elder Services
To:
ARC Wisconsin
Area Administrators/Assistant Area Administrators
County Departments of Human Services Directors
County Departments of Social Services Directors
County Department of Community Program Directors
County Mental Health and AODA Coordinators
CSP Directors and CSP Coordinators
DD Coordinators
DDES, Bureau of Developmental Disabilities Services
DDES, Bureau of Mental Health and Substance Abuse Systems
Directors, DDES Centers for the Developmentally Disabled
Directors, DDES Mental Health Institutes
Grass Roots Empowerment Program
ISP Directors and Coordinators
Mental Health Association of Milwaukee
Mental Health Consumer Organizations
NAMI Wisconsin and Local Chapters
People First
State Council on Alcohol and Other Drug Abuse
Tribal Chairpersons/Human Services Facilitators
Wisconsin Coalition for Advocacy
Wisconsin Council on Developmental Disabilities
Wisconsin Council on Mental Health
Wisconsin Family Ties
From:
Sinikka Santala
Administrator
Re: Announcement of the new Client Rights Internet Site
I am pleased to inform you that, as part of our
continuous effort to make information about State of Wisconsin programs
more easily available, the Client Rights Office has developed an
Internet site on Client Rights as part of the DHFS web site. The site
contains information about the rights of consumers who are receiving
services for mental health, developmental disabilities,
or substance abuse in the state of Wisconsin. The target
audiences are consumers, Client Rights Specialists in the community,
administrators, and anyone else interested in client rights.
WEB SITE: http://dhfs.wisconsin.gov/clientrights/index.htm
Besides an introduction to client rights, this site contains
the following:
- Information about the Client Rights Office staff, mission
statement and duties
- Information on Confidentiality of treatment records
- Information on the role of the Guardian in decision-making
- Information on informed consents for treatment,
medications, etc.
- Information on the rights of both inpatients and outpatients
- How to obtain Client Rights forms, publications and posters
- A flow chart for the HFS 94 community grievance
procedure
- A flow chart for the grievance procedure used in state-operated
facilities
- Links
to the Internet sites for state-operated facilities
- Information on limiting or denying client rights in
inpatient settings
- Information about procedures regarding non-Wisconsin residents
who are emergency detained
The site also links to the client rights laws
and rules, other sites on guardianship and sites on
the rights of consumers in nursing homes, health care,
and hospitals.
The Client Rights Office plans on expanding this site in the future
to include:
- A "digest" of decisions issued at Level III and
IV of the HFS 94 grievance process
- Web-based training for Client Rights Specialists on various
client rights topics - from basic rights training to more detailed
training on records confidentiality, guardianship issues, the rights
limitation process, etc.
Any feedback for improving this site is welcome.
CENTRAL OFFICE CONTACT:
James Yeadon, Supervisor
Client Rights Office
Division of Disability and Elder Services
1 W. Wilson St., P.O. Box 7851
Madison, WI 53707-7851
Yeadojd@dhfs.state.wi.us
MEMO WEB SITE:
http://dhfs.wisconsin.gov/partners/local.htm
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