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DDES INFO MEMO 2004-03
Appendix C

Acrobat version of DDES Info Memo 2004-03

CONTACT INFORMATION (template)
Abuse, Neglect & Misappropriation (Financial Exploitation) Incidents

AGENCY

PHONE NUMBER

Adult Protective Services (APS) (18-59 yr. old)

 

Elder Abuse Agency (EA) (60 plus population)

 

Bureau of Quality Assurance (BQA)

(608)243-2019

Department of Regulation & Licensing (DRL)

(608)266-7482

Local Law Enforcement

 

Note: Entities should notify local law enforcement authorities

in any situation where there is a potential criminal violation of the law.

Call the police without delay if someone is in immediate, life-threatening danger.

Agency Type

Report Incident To

Initial Response/
Investigation Done By

Alleged abuser is family, friend, visitor, etc.

Any Facility Setting

APS/EA

Adult Protective Services/
Elder Abuse

Natural Family Setting

Domestic

APS/EA

Adult Protective Services/
Elder Abuse

Alleged abuser is employee or contractor

Adult Day Care

APS/EA

Adult Protective Services/
Elder Abuse

Adult Family Home (AFH)
County (1-2 bed)

APS/EA

Adult Protective Services/
Elder Abuse

Adult Family Home (AFH)
Private (3-4 bed)

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Certified AODA/Mental Health Facility

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Community Based Residential Facility (CBRF)

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Daily Living Skills or Social Recreation

APS/EA

Adult Protective Services/
Elder Abuse

Day Service Staff

APS/EA

Adult Protective Services/
Elder Abuse

Facility for the Developmentally Disabled (FDD)

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Non-Medicaid Home Health Agency

APS/EA

Adult Protective Services/
Elder Abuse

Medicaid Home Health Agency

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Hospice Agency

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Hospital

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Nursing Home

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Professional Credentialed
In-Home Provider

DRL

Department of Regulation & Licensing

Residential Care Apartment Complex (RCAC)

BQA

Noncredentialed staff – BQA

Credentialed staff – DRL

Supported Employment

APS/EA

Adult Protective Services/
Elder Abuse

Employee/Contractor

  • Noncredentialed staff = nurse aide, caregiver, housekeeping, maintenance, dietary, administrative, etc.
  • Credentialed staff = registered nurse, licensed practical nurse, physician, social worker, etc.

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Wisconsin Department of Health and Family Services
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