Community Grievance Decision Digest
PATIENT DEFINED (TO WHOM PATIENT RIGHTS APPLY)
THE LAW:
“Patient
Rights... In this section,
‘patient’ means any individual who is receiving services for mental
illness, developmental disabilities, alcoholism, or drug dependency,
including any individual who is admitted to a treatment facility in
accordance with this chapter or ch. 48 or 55 or who is detained, committed
or placed under this chapter or ch. 48, 55, 971, 975 or 980, or... who is
receiving care or treatment for those conditions through the department or
a county department under s. 51.42 or 52.437 or in a private treatment
facility. ‘Patient’ does
not include persons committed under ch. 975 who are transferred to or
residing in any state prison listed under s. 302.01.
In private hospitals and public general hospitals, ‘patient’
includes any individual who is admitted for the primary purpose of
treatment of mental illness, developmental disabilities, alcoholism, or
drug abuse but does not include an individual who receives treatment on an
outpatient basis at those hospitals, unless the individual is otherwise
covered under this subsection...”
§ 51.61(1),
Wis. Stats.
DECISIONS
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A
patient’s ex-husband
attempted to file a grievance on his ex-wife’s behalf about the fees
charged for her mental health services.
He had been ordered by the divorce court to pay that bill.
He lacked standing
to bring the complaint or appeal it through the grievance process
without his ex-wife’s consent. Patient
rights attached to her, not her ex-husband, since she was the one
receiving the treatment. (Level
III decision in Case No. 00-SGE-06 on 4/14/00.)
-
The
rights and grievance procedure in HFS 94 do
not apply to the Intoxicated
Driver Program (IDP) or the driver’s
safety program plans. [See DSL Memo Series 2000-04 on 4/25/00.]
(Level IV decision in Case No. 99-SGE-01 on 5/16/00.)
-
Even
though the patient rights and grievance procedure in HFS 94 do not
apply to the Intoxicated Driver Program (IDP) or the driver’s safety
program plans, where an individual is also
in a methadone treatment program, she has
patient rights and access to the grievance process regarding that
treatment. (Level IV
decision in Case No. 99-SGE-01 on 5/16/00.)
-
A
patient being emergency detained complained about being
shackled by the sheriff
officers during transport.
This is their standard practice.
The grievance process has no
jurisdiction over the actions of law enforcement agencies. (Level
III decision in Case No. 00-SGE-04 on 4/9/01.)
-
Financial assistance
for housing is not an issue covered by client rights and such decisions cannot be
challenged in the grievance process in HFS 94. (Level III decision in
Case No. 01-SGE-02 on 6/6/01.)
-
Her
daughter’s therapist told her mother, in a rather public place, by
that she (the mother) was the one who needed treatment.
This remark was insensitive,
but the mother was not a
patient at the time and the right
to dignity and respect did not
apply to her. (Level III decision in Case No. 01-SGE-02 on
12/10/01.)
-
A
complainant raised issues regarding the “couples
therapy” he and his wife received.
At Level II of the
grievance process, it was concluded that the complainant was
not a client, in the context of therapy that was provided, and
thus did not have access to the grievance process.
At Level III, it was concluded that the complainant
was a patient by definition since he was referred to as such numerous times in the treatment records, had
his own diagnosis, and had a joint
“treatment plan” with his wife. Thus, he had access to the
grievance process like any other “patient”.
(Level III decision in Case No. 00-SGE-11 on 4/30/02, dismissed
at Level IV for lack of standing to appeal because the ruling was in
his favor at Level III.)
-
A
complainant claimed he was not allowed to participate in the planning
of his treatment with regard to joint
marriage counseling. It
was found that these were individual
sessions for his wife in which he was invited to be present.
No rights violation was found since it was
not his treatment that was involved.
It was conclude that joint
marriage counseling, per se,
is not mental health treatment to which “patient rights” apply.
There was no violation of his rights, even if it was joint marriage
counseling. (Level IV
decision in Case No. 02-SGE-07 on 3/10/04.)
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The purpose of an independent outpatient evaluation is to determine whether or not the
individual is experiencing a mental illness and is in need of
treatment. It is the provision of treatment
that makes the individual a
“patient”. The full panoply of patient rights did not attach
to such an evaluation. However,
the complainant still had rights in regard to access to the records
generated by the evaluation. (Level
IV decision in Case No. 06-SGE-09 on 9/27/06)
Last Updated: November 08, 2006 |