Keys to Professional Caregiving Training
Training Overview:
This interactive training focuses on improving communication skills for
direct caregivers by focusing on communication styles, resolving conflict,
assertive communication and observing professional boundaries. The
training stresses that better communication skills leads to improved
client care and reduces the potential for caregiver misconduct.
Training Goals:
- Understanding how style affects communication
- Using your communication style effectively
- Maintaining professional boundaries
Training Logistics:
The full training is 4 hours in length but can be broken into three
shorter segments of roughly 80 minutes each.
For information on how to train this topical training, go to:
Topical Training Handbook (PDF,
438 KB)
We strongly suggest that individuals planning to facilitate the topical
training first read this helpful Handbook.
Training Materials:
Keys to Professional Caregiving Facilitators Guide
(PDF, 429 KB)
Keys to Professional Caregiving PowerPoint
(PPt, 371 KB)
Keys to Professional Caregiving Learning Points Poster
(PDF, 161 KB)
Keys to Professional Caregiving Participant Guide
(PDF, 302 KB)
Keys to Professional Caregiving Handout Brown-Blue Color Cards
(PDF, 96 KB) - best if printed on card stock in color; cut in half so that
each communication style is its own half sheet
Keys to Professional Caregiving Handout Red-Green Color Cards
(PDF, 88 KB) - best if printed on card stock in color; cut in half so that
each communication style is its own half sheet
Keys to Professional Caregiving Handout Communicating with Other Color
Styles (PDF,13 KB)
Keys to Professional Caregiving Handout Examples of Boundary Crossings
(PDF, 20 KB)
Keys to Professional Caregiving Handout Professional Boundaries for
Caregivers (PDF, 26 KB)
Training Video Clips:
Passive Training Clip (1,417
KB, Estimated time 1:12)
Aggressive Training Clip
(696 KB, Estimated time 1:05)
Assertive Training Clip
(642 KB, Estimated time 1:09)
Last Revised:
November 14, 2007
|
