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Wisconsin Department of Health Services

Division of Quality Assurance (608) 261-8319

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Conducting Internal Investigations Training

Training Overview:

This class is designed for persons responsible for conducting internal investigations into allegations of abuse, neglect and misappropriation by caregivers in long-term care facilities. This interactive training focuses on the steps needed to conduct a thorough investigation and provides tips on interviewing skills.

Training Goals:

  • Developing an Investigation Protocol
  • Caregiver Misconduct Definitions
  • Conducting an Internal Investigation
  • Interviewing Skills
  • Reporting Requirements

Training Logistics:

The full training is 4 hours in length but can be broken into three shorter segments of roughly 80 minutes each.

For information on how to train this topical training, go to:

Topical Training Handbook (PDF, 442 KB)

We strongly suggest that individuals planning to facilitate the topical training first read this helpful Handbook.

Training Materials:

Conducting Internal Investigations Facilitators Guide (PDF, 278 KB)

Conducting Internal Investigations PowerPoint (PPt, 225 KB)

Conducting Internal Investigations Learning Points Poster (PDF, 146 KB)

Conducting Internal Investigations Participant Guide (PDF, 221 KB)

Conducting Internal Investigations Handout on Federal Misconduct Definitions (PDF, 32 KB)

Conducting Internal Investigations Handout on Simplified Misconduct Definitions (PDF, 23 KB)

Conducting Internal Investigations Misconduct Investigation Protocol (PDF, 24 KB)

Training Video Clip:

Interview Training Clip (1,087 KB, Estimated time 10:41)

 

Last Revised:  November 14, 2007