Adult Programs
Wisconsin Caregiver Program Manual

Also see Caregiver Background Check Process

The Wisconsin Caregiver Program Manual provides detailed information about the Caregiver Law as it relates to Division of Quality Assurance (DQA) regulated entities.

While the Wisconsin Caregiver Law applies to all entities regulated by the Department of Health and Family Services (DHFS), this manual focuses on entities regulated by DQA and is designed to provide clear policy and procedure direction for these entities.

Links within the PDF files below are indicated by blue text and go to other sections of the Manual or to other Internet sites. The text at the top of every page "The Wisconsin Caregiver Program Manual" is a link to the Table of Contents.

• Wisconsin Caregiver Program Manual - Title Page and Table of Contents (PDF, 24 KB)

• Chapter 1, Introduction (PDF, 33 KB)

• Chapter 2, Employee Background Check Process (PDF, 64 KB)

• Chapter 3, Entity Owner and Nonclient Resident Background Check Process (PDF, 37 KB)

• Chapter 4, Findings, Convictions and Limitations (PDF, 43 KB)

• Chapter 5, The Rehabilitation Review Process (PDF, 30 KB)

• Chapter 6, Misconduct Reporting and Investigations (PDF, 73 KB)

• Chapter 7, (in progress) "Nursing Home" Misconduct Reporting and Investigations

  • NURSING HOMES: Please see Adult Programs - Wisconsin Caregiver Complaints for new form to use

• Investigation Flowchart (PDF, 20 KB)

• Appendix 1 - Caregiver Program Forms

• Appendix 2 - State Repository Contact Information (exit DHFS)

• Appendix 3 - Offenses Affecting Caregiver Eligibility (exit DHFS; PDF, 32 KB)

• Appendix 4 - Caregiver Program Regulations (PDF, 29 KB)

• Appendix 5 - Other Programs

• Appendix 6 - Suggested Resources

• Appendix 7 - Acronyms and Terminology

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Last Revised: June 30, 2008