Recipient Eligibility
Eligibility Verification Methods
Provider Services
Providers can make eligibility inquiries by calling Provider Services at (800) 947-9627 or (608) 221-9883 during business hours. When providers call Provider Services, they are asked to select “1” for recipient eligibility information. Providers who do not have touch-tone telephones should stay on the line for assistance from a correspondent.
Providers can obtain eligibility information beyond 365 days prior to current DOS and other recipient information not available through the other EVS methods.
Providers are able to make three eligibility inquiries per call.
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