Recipient Eligibility
Medicaid Identification Cards
Forward Cards
Forward Card Features
The Forward card includes the recipient’s name, 10-digit Medicaid identification number, magnetic stripe, signature panel, and the Medicaid Recipient Services telephone number. The card also has a unique, 16-digit card number on the front. This number is for internal use only and is not used for submitting claims.
The Forward card does not need to be signed to be valid. However, adult recipients are encouraged to sign their cards. Providers may use the signature as another means of identification.
The toll-free number on the back of the card is for recipient use only.
The address on the back of the card is used to return the card to Wisconsin Medicaid if it is lost.
If a provider finds discrepancies with the identification number or name between what is indicated on the Forward card and the provider’s file, the provider should verify eligibility with the Medicaid Eligibility Verification System (EVS). Refer to the Eligibility Verification Methods chapter of this section for more information on the EVS.
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Cards, Identification Number Changes
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