Aging and Disability Resource Centers

The place for information and assistance!

Aging and Disability Resource Centers (ADRCs) are the first place to go with your aging and disability questions. ADRCs are service centers that provide a place for the public to get accurate, unbiased information on all aspects of life related to aging or living with a disability. These centers are friendly, welcoming places anyone can contact to receive information and assistance regarding not only the public benefits that may be available, but all of the programs and service available throughout the area. Individuals, concerned families or friends, or professionals working with issues related to aging, physical disabilities, developmental disabilities, mental health issues, or substance use disorders, can receive information specifically tailored to each person's situation. ADRC services can be provided at the Center, or via telephone or through a home visit, whichever is more convenient to the individual seeking help.

Video: Introduction to Aging and Disability Resource Centers 
9 minutes (help)

Contract Information

• Exhibit 1: Scope of Service (PDF, 172 KB)
• Exhibit 1A: Additional Provisions Where a CMO is Operating (PDF, 72 KB)

Application To Be An ADRC

• Application Instruction and Forms to contract as an ADRC (PDF, 206 KB)
  • Appendix A - Notice of Intent to Submit an Application (MS Word, 68 KB)
  • Appendix B - Aging and Disability Resource Center Application Form (MS Word, 362 KB)
  • Budget worksheets (Excel, 35 KB)

•   Enrollment Counseling (PDF, 253 KB)
  • Sample "Notice to Individuals on a Waiting List" Letter (MS Word, 108 KB)
  • What Will Change? "From the Medicaid Waiver Programs to Managed Long-Term Care" (MS Word, 60 KB)
  • Managed Care Organization (MCO) Options Matrix (MS Word, 72 KB)
• Enrollment Process (MS Word, 301 KB)

ADRC Development Information Series

• Info Series #1: Framework for Developing Aging and Disability Resource Centers in Conjunction with Managed Care Expansion (PDF, 26 KB)

• Info Series #2: Building an Aging and Disability Resource Center (PDF, 31 KB)

• Info Series #3: Aging and Disability Resource Center Vision (PDF, 29 KB)

• Info Series #4: Organizational Separation between ADRCs and Managed Care Organizations (PDF, 35 KB)

• Info Series #5: Physical Plant of the Aging and Disability Resource Center (PDF, 40 KB)

• Info Series # 6: Planning for Information and Assistance (I&A) Service (PDF, 28 KB)

• Info Series #7: Multi-County Aging and Disability Resource Centers (PDF, 49 KB)

• Info Series #8: Funding schedule revised, see Bulletin #14
  Informational Materials Regarding Funding of Aging and Disability Resource Centers (PDF, 154 KB)

• Info Series #9: Planning for Disability and Elderly Benefit Specialists (PDF, 24 KB)

• Info Series #10: Role of Wisconsin's Aging Network in the Planning, Development and Operation of an ADRC (PDF, 27 KB)

• Info Series #11: Older Americans Act Funding and ADRCs (PDF, 33 KB)

• Info Series #12: ADRC Readiness Checklist (Revised June 1, 2007; PDF, 132 KB)

  • Info Series #12: ADRC Readiness Checklist (MSWord document, 180 KB)

• Info Series #13: ADRC Cost Model Budgeting Tool (PDF, 141 KB)

• Info Series #14: Financial Incentives in Support of Multi-County Aging and Disability Resource Centers (PDF, 68 KB)

• Info Series #15: Elderly Benefit Specialist in State Funded ADRCs and ADRC Staff Positions Funded by Multiple Sources (PDF, 37 KB)

• Info Series #16: ADRC Governing Boards  (PDF, 35 KB)

• Info Series #17: Regional Long-Term Care Advisory Committees (PDF, 29 KB)

• Info Series #18: ADRC Services For People with Mental Illness and Substance Use Disorders (PDF, 38 KB)

ADRC Operations Guide

• Operations Guide Outline (Coming Soon)
• Operational Guides

  • Information & Assistance Follow-Up Policy (PDF, 28 KB) December 8, 2006

  • Marketing & Outreach (PDF, 31KB) March 30, 2007

• Request for Waiver of Education and Experience Requirements

  • Disability Benefit Specialist (MS Word Fillable, 28 KB)

  • Information and Assistance Specialist (MS Word Fillable, 30 KB)

ADRC Reporting

• Activity Reporting for 2008 Memo (PDF, 40 KB) October 30, 2007
• ADRC Activity Reporting Definitions (PDF, 28 KB) Update October 30, 2007
• ADRC Data Dictionary Encounter Reporting
• ADRC Activity Reporting Data Requirements - All Non-Beacon Users (PDF, 30 KB) Update October 30, 2007
• ADRC Activity Reporting - Creating xml from xls (PDF, 16 KB) Update October 30, 2007
• Encounter New User Request Form (MS Word, 33 KB) Update October 30, 2007
• ADRC Reporting Codes (PDF, 12 KB) Update February 25, 2008

Webcasts:

• A Focus on Long Term Care Enrollment Counseling (help) 
• Introduction to Implementing IRIS (help)
• Medicare Part D: The Basics and What to Expect

• Dementia and Alzheimer's Disease: The Importance of Early Detection (help)

Other Information:

• Map of Wisconsin's Aging and Disability Resource Centers (PDF, 40 KB) Updated May 1, 2008
  
• Contact information for local ADRCs (PDF, 18 KB)
  
• Services Offered by ADRCs 
  
• ADRC Findings 
  
• DHFS/ADRC Contract and Exhibits 
  
• Webcasts: 
  • A Focus on Long Term Care Enrollment Counseling (help)
  • Introduction to Implementing IRIS (help)
  • Medicare Part D: The Basics and What to Expect - webcast information

  • Dementia and Alzheimer's Disease: The Importance of Early Detection (help)
    

• Lessons Learned During the Implementation of Wisconsin's ADRCs (PDF, 92 KB)
  

• An Annotated History of Wisconsin’s Aging and Disability Resource Centers, by The Lewin Group, October 24, 2003 (PDF, 294 KB)
  
• Introduction to Wisconsin's Aging and Disability Resource Centers - Presentation at National Home and Community Based Services Waiver Conference, October 26, 2003 (PowerPoint, 806 KB)

Related Links:

• Family Care
• Managed Long-Term Care Expansion 
  • Transitioning to Managed LTC web page 
• Disability Benefit Specialist Program

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Last Revised: July 01, 2008